Yes! Our client’s needs are our main priority. We love to work with our clients and their individual hair needs. Make sure to schedule an appointment for a free consultation as we cannot have any walk-ins during this time.

We recommend all clients scheduling their appointments at the beginning of the week if they want an appointment on a weekday. 1 week in advance for Friday or Saturday. We highly recommend pre-booking appointments before leaving the salon if you see a specific service provider. Walk-ins are permitted if time is available.

Many of our treatments (such as our Keratins, Hair Botox, Blowout and Single Process) can be pre-purchased before your appointment, for your convenience. However, some of our treatments (such Haircuts, Double Process, Balayage) require an appointment to assess your specific needs and goals. You can always book your appointment online, but depending on your service, payment may need to be made in-center.

Please text, email, or call us to cancel or reschedule.

Hair Bar NYC understands that sometimes schedules change and therefore we request a 24-hour notice when cancelling or rescheduling your appointment. Appointments cancelled within 24 hours will incur a charge of 25% of the cost of the scheduled service. No show appointments will incur a charge of 50% of the cost of the scheduled service. No exceptions. This amount will be charged to the card on file.

Please note that if you are 15 or more minutes late to your appointment, you may be asked to reschedule. If we do not hear from you in 15 or more minutes after your scheduled appointment time, it is considered a “No Show” and you will be charged the previously stated No Show Fee. All attempts to reschedule in a timely manner will be made.

If you find yourself running late for an appointment, please call our Salon you have an appointment with and let us know so that they can inform your Stylist to see if it would affect any other clients scheduled that day. We will always do our best to accommodate you when it is possible.

A professional stylist who maintains your look, who stays up to date with the latest techniques, deserves your appreciation. Tipping for service at a salon is typically handled as you would tip for service at a restaurant. Generally, we suggest 18-25% of the total price and depending upon how the quality of service that you feel you received. Also please don’t forget to tip the shampooist.

Choosing the right keratin for the client depends on hair type as well as expected results. All our keratin treatments are personally designed to meet the requests of all hair types, from virgin and fine hair to relaxed and highlighted hair. We have different types depending on the level of strength that someone may desire. To find the best option schedule a consultation to have a professional give their recommendation and help embrace the client’s natural hair at its best. We do not carry a one size fits all; each hair type is unique.